Avana Dunwoody

DO NOT MOVE HERE - If I could give this place a zero rating I would! In the beginning, everything was a breeze and Alex, the manager got back to us quickly with everything, so the move-in process was pretty smooth. We toured the model unit for the Dane Elite and that's what sold us. Fast forward to receiving our apartment, I went to tour it 2 days before our move-in date and it was in TERRIBLE condition. The cabinets looked as if they were coming down from the walls, the windows were extremely dirty with mud and dead insects, the inside of the kitchen drawers were very dirty and unkept, the paint job everywhere was horrible, the bathrooms were very dirty and had dead roaches in the showers and spider webs, the edges of the bathroom mirror were not secured to the actual glass at all, the sprinkler system (in case of fire) was not secure in the ceiling, and there was mold right outside the door of our apartment. I told the manager, Alex, about this and she assured me that it would all be fixed by our move-in date which was less than 48 hours away. So fast forward to our move-in date, we went to look at our unit one last time before signing the lease and the same issues I saw on Wednesday were still there! In addition, there were people still trying to clean and paint last minute when we arrived to move in on the day of! We were so upset and decided not to move in at all. We told the manager Alex and her response was "Okay, that's fine! Just send me an email and I'll take care of things on my end." She showed no sympathy at all and did not apologize for wasting our time!! I do want to point out though that our leasing agent, Keisha, helped my girlfriend and me through the move-in process. She was very kind and we appreciate everything she did for us.

If I could give them no stars I would. If you are willing to risk getting scammed then this is the place to come to. In their agreement it says you have 48 hours to get a refund for the admin fee. I was well within that 48 hours. But all they do is give you the runaround saying that they will give your information to the leasing office so that you can get your money back. Well it's been at least two to three weeks now since that has happened I've called multiple times and no refund has been put into my account. I love how they want their money up front but when it's time for them to pay you they take two to three weeks or never to pay you back. Money doesn't grow on trees. Don't waste your time with this place.

Recurring Fees:** I have noticed an unexplained increase in fees on a monthly basis. Transparency and communication about these charges are crucial for tenants. $1613 is a whole scam expected to pay after 2 month stay can go to $2000 they will add $80 sewers rebill, $25 water ,$60 cable, and electric rebill up to $12 Admin fee $7 trash $25 package $15 etc will go on. A/c Didnt work for 6 month yet we were paying $85 for gas on top this you have your own bills Wi-Fi, electric, gas. I have requested to send maintenance to fix our door its been a year they Didn’t.a safety hazard. Water lack expected once in every two month. Roach every time even tho we never cook. I don't stay even home most on the time. If you smart and check review before you move in. Please consider this. Manager doesn't even like to talk to people. She hold hands on her waist Dont even ask you to sit at her office talk to you properly. She would tell “ahuu” with a why are you here please go face. tenants are are there target so they can take all the security deposit and fees after that they don't care. **Maintenance Issues:** Despite reporting maintenance concerns, they remain unaddressed. impact the quality of living in my apartment. I urge you to prioritize and expedite the necessary repairs to ensure a habitable environment for all residents. . Security Concern - Unfixed Doors The security of our apartments is compromised due to doors that are frequently left open. This poses a safety risk to all residents. Urgent attention is needed to address this security issue and ensure the safety of the community. This apartment can do better by creating a new management that has a positive attitude towards there tenants and fixed rent fees instead of adding it up. This is why it's so easy to rent here. They don't care! You can get accepted just like that.

I have had so many issues since I moved In from no hot water heater for 10 days (copper pipes cut and not even installed on move in) to no water pressure in shower. It takes weeks to get an emergency maintenance request done or any maintenance at all. The front office offers no sympathy to your situation and simply says “we are not maintenance” instead of sorry you’re having o deal with this all. Lots of hidden fees. Find somewhere else to live; I am counting down the days till my lease is over

If I could give them no stars I would. If you are willing to risk getting scammed then this is the place to come to. In their agreement it says you have 48 hours to get a refund for the admin fee. I was well within that 48 hours. But all they do is give you the runaround saying that they will give your information to the leasing office so that you can get your money back. Well it's been at least two to three weeks now since that has happened I've called multiple times and no refund has been put into my account. I love how they want their money up front but when it's time for them to pay you they take two to three weeks or never to pay you back. Money doesn't grow on trees. Don't waste your time with this place.

DO NOT MOVE HERE - If I could give this place a zero rating I would! In the beginning, everything was a breeze and Alex, the manager got back to us quickly with everything, so the move-in process was pretty smooth. We toured the model unit for the Dane Elite and that's what sold us. Fast forward to receiving our apartment, I went to tour it 2 days before our move-in date and it was in TERRIBLE condition. The cabinets looked as if they were coming down from the walls, the windows were extremely dirty with mud and dead insects, the inside of the kitchen drawers were very dirty and unkept, the paint job everywhere was horrible, the bathrooms were very dirty and had dead roaches in the showers and spider webs, the edges of the bathroom mirror were not secured to the actual glass at all, the sprinkler system (in case of fire) was not secure in the ceiling, and there was mold right outside the door of our apartment. I told the manager, Alex, about this and she assured me that it would all be fixed by our move-in date which was less than 48 hours away. So fast forward to our move-in date, we went to look at our unit one last time before signing the lease and the same issues I saw on Wednesday were still there! In addition, there were people still trying to clean and paint last minute when we arrived to move in on the day of! We were so upset and decided not to move in at all. We told the manager Alex and her response was "Okay, that's fine! Just send me an email and I'll take care of things on my end." She showed no sympathy at all and did not apologize for wasting our time!! I do want to point out though that our leasing agent, Keisha, helped my girlfriend and me through the move-in process. She was very kind and we appreciate everything she did for us.